Security and confidentiality
High technical security
To secure both information and your access to our services, we use surveillance and protect against interruptions in the power supplies to our critical systems.
Encrypted file transfer
File transfers take place via our secure customer pages. You deliver your files directly to us via your customer pages on our website. In turn, translators deliver the translations via their supplier pages. Data communication takes place over an SSL-encrypted connection.
We follow developments in information security to safeguard all the information we store.
Personal confidentiality agreements
One of the most important areas in information security is the way people handle the information they come into contact with.
We regularly inform our staff and subcontractors of the importance of handling customer information securely, and we continuously refine our security procedures. Everyone working in the Semantix network has undertaken to comply with the conditions and rules set out in a personal confidentiality agreement.