Regulations and terms & conditions

Satisfied customer guarantee

Our aim is always to deliver top quality, professional translations and to handle your order quickly and efficiently. As a result, we provide all our customers with a satisfied customer guarantee so you can feel 100% assured using us as your translation agency.

Our satisfied customer guarantee means we guarantee that you will be satisfied with us as a translation agency. If a translation isn't up to par and you aren't satisfied even after Semantix has had the chance to make corrections, we will credit all or part of the cost of the translation, by agreement with you.

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